Our Commitment
UK Higher Education Advisory is committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We believe that access to higher education guidance should be available to all, regardless of ability or the technology used to access our services.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as recommended by the UK Government's accessibility requirements for public sector bodies and best practice for private organisations.
Accessibility Features
Our website has been designed with the following accessibility features:
Navigation and Structure
- Clear and consistent navigation throughout all pages
- Logical heading structure (H1 through H6) for easy screen reader navigation
- Descriptive page titles that identify the purpose of each page
- Skip-to-content functionality for keyboard users
Visual Design
- Sufficient colour contrast ratios between text and background colours (minimum 4.5:1 for normal text)
- Text can be resized up to 200% without loss of content or functionality
- No content relies solely on colour to convey information
- Responsive design that adapts to different screen sizes and orientations
Content
- All images include meaningful alternative text descriptions
- Form fields have associated labels and clear instructions
- Error messages are descriptive and provide guidance on how to correct issues
- Links are descriptive and clearly indicate their destination
- Content is written in plain English to ensure clarity
Interaction
- All interactive elements are keyboard accessible
- Focus indicators are visible for keyboard navigation
- Form inputs provide clear validation feedback
- No time limits are imposed on form completion
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including JAWS, NVDA, and VoiceOver)
- Screen magnification software
- Speech recognition software (including Dragon NaturallySpeaking)
- Keyboard-only navigation
Browser Compatibility
Our website is tested and optimised for the following browsers:
- Google Chrome (latest two versions)
- Mozilla Firefox (latest two versions)
- Apple Safari (latest two versions)
- Microsoft Edge (latest two versions)
Known Limitations
While we strive for full accessibility, we are aware of the following areas where improvement is ongoing:
- Some older PDF documents may not be fully accessible to screen readers. We are working to remediate these documents
- Third-party embedded content may not fully meet accessibility standards
We are actively working to resolve these issues and improve accessibility across all areas of our website.
Alternative Access
If you are unable to access any content or functionality on our website, we are happy to assist you through alternative means:
- Phone: Call us on +44 7853 935713 to complete your eligibility assessment over the phone
- WhatsApp: Message us on 07853 935713 for text-based assistance
- Email: Contact us at info@highereduadvisory.uk and we will respond within 2 working days
Feedback and Reporting Issues
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
We take all accessibility concerns seriously and aim to respond to feedback within 5 working days.
Enforcement
If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com or the Equality and Human Rights Commission (EHRC) for further assistance.